Frequently Asked Questions

We aim high at being focused on building relationships with our clients and community.

Monday : 08:00 AM to 12:00 PM

Tuesday - Saturday: Open 24 Hours

Closed on Sunday & Holidays (Open on appointment)

Request for Operational should be received Saturday 12:00 PM at latest. Email to

Refund processed is maximum 2 week (office day) after approved .
e-Faktur can downloaded from our official site, Submission of a NPWP is maximum 5 Days after the Issuance Date of Receipt.
The Customer Loyalty program can provide many benefits from us.
Customer satisfaction is our priority, we will be very grateful if you give advice / appreciation / complaints about the services you receive at PT. Seacon Terminal. This will greatly help us to identify the advantages or disadvantages of the services we provide. send an Email to